Privacy
Papyrus respects the privacy of visitors, customers, and business contacts who use this website. When you complete an inquiry form, we may collect your name, email address, phone number, company details, product interests, message content, and any information you choose to share about card, journal, gift wrap, or seasonal planning needs. This information is used to answer your request, prepare relevant follow-up, and improve customer support.
We may also collect routine technical information such as browser type, device data, pages visited, and general site usage signals. These details help us understand how the website performs and where visitors need clearer information. We do not ask you to submit sensitive personal information through standard contact forms, and you should avoid including private payment details or confidential third-party data in open message fields.
Information may be shared with service providers who help operate the website or respond to inquiries, but only for appropriate business purposes. You may contact us to update or request removal of personal details where applicable. By using the website, you acknowledge this policy and the practical need to process inquiry information so Papyrus can respond.
Inquiry information is generally reviewed by people who support customer communication, retail planning, service follow-up, or website administration. For example, if you ask about greeting card assortments, gift wrap pairings, journal programs, or seasonal boxed card planning, your message may be routed to the team best able to answer that topic. We keep the information only as long as reasonably needed for business communication, record keeping, site improvement, or legal obligations.
You can help protect your own privacy by sharing only the details needed for the request. A helpful inquiry might include product interest, timing, channel, and preferred contact method; it does not need private financial information or unrelated personal details. If you believe information was submitted in error, contact us so the request can be reviewed.